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Shannon Brooks-Hamilton to give a User Experience talk at BSDA

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Shannon Brooks-Hamilton will be speaking at the Birmingham Software Developers Association on the subject of User Experience.

“User Experience” is a person’s overall experience and satisfaction when using a product or service. This presentation will give an overview of the practices, methods, and outcomes of User Experience with an emphasis on tips for great interface designs. The benefits of User Experience include increased product usage, increased e-commerce sales, increased user productivity, decreased support costs, decreased training costs, and fanatical customer loyalty. Google, Apple, and IDEO are examples of companies that embrace User Experience.

Since 1996, Shannon has focused on user needs in the fields of Banking, Retirement, Telecommunications, Health Insurance, and the YMCA Movement. In her experience, understanding users and involving them in the design process is the best way to ensure a product’s success. Since 2000, she has designed desktop applications, intranet sites, websites, and web applications with a User Centered Design approach. She has practiced methods of User Experience extensively including User Research, Information Architecture, Usability, Information Design, Interface Design, and Interaction Design. In 2006, she helped organize the Birmingham User Experience Group to explore and promote User Experience practices and ideas in Birmingham.

The meeting will take place Thursday night, August 14th, 6:30 pm at the New Horizons Training Facility in Homewood.


Written by arcanecode

August 14, 2008 at 4:36 am

Posted in BSDA

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